Industry Knowledge

Contract Management

Six Sigma Green Belt

Key Performance Indicators

Service-Level Agreements (SLA)

Auditing/ Full Reconciliations

Fiber optic mapping & Design

Fiber Splicing (Fusion)

Project Management

Network Troubleshooting

Tools & Technologies

HTML

CSS

JAVAScript

Python

API Management

Microsoft SQL Server

SharePoint

Visio

Teams

Bicom PBXware

gloCOM

Server Configs

Windows Server

Router Configs

Microsoft Exchange

Active Directory

Adobe Suite

Microsoft Office Suite

Vendor Portals

Vendor Contracts

AT&T Business Direct

Exclaim

CAFE

CenturyLink Portal

Spectrum Wholesale Ordering

Spectrum COAX Ordering

Verizon Broadband/Fios ASE

Nitel Portal

Altice Ordering

Cradlepoint netcloud

CRM Software

Vtiger

Salesforce

ConnectWise Sell

ConnectWise Control

ConnectWise Automate

Zoho

Ubersmith

OneBill

Sonar

Pipedrive

Zapier

QuickBooks

Smartsheet

Other Skills

Netbox

Google Sheets

Cisco Networking

Cisco Meraki

CompTIA Server+

CompTIA Network+

G+ Suite

Ubiquiti/UniFi

Calix Cloud

KPI Reports

KPI Implementation

KPI Dashboards

Key Metrics

Contractual Agreements